Experience Engineer
  • Blog
  • Agency Customer Experience Digital Start Up
  • About Me
  • Must Read

Experience Engineer

  • Blog/
  • Topics/
    • Agency
    • Customer Experience
    • Digital
    • Start Up
  • About Me/
  • Must Read/

Experience Engineer

Designing Remarkable Experiences

Blog

Experience Engineer

  • Blog/
  • Topics/
    • Agency
    • Customer Experience
    • Digital
    • Start Up
  • About Me/
  • Must Read/
May 27, 2010

The 7 Customer Experience Megatrends

May 27, 2010/ Erik Posthuma

via experiencematters.wordpress.com

The customer experience will drive all efforts within an organization. The world is shifting from a broadcasting, top down, product pushing approach to a customers first, listen then build, let us as business and customer work together approach. The customer experience will be the pivot on which this turn happens.

May 27, 2010/ Erik Posthuma/
Trends

Erik Posthuma

  • BNet has character
  • The Social Continuum
  • Blog/
  • Topics/
    • Agency
    • Customer Experience
    • Digital
    • Start Up
  • About Me/
  • Must Read/

Experience Engineer

I help brands and customers interact with each other through static, interactive, and human touch points. I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable.

I lead the Singapore office of Edge Asia

I help brands and customers interact with each other.

I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable. I lead growth for Aleph-Labs.

SUBSCRIBE

Thank you!

TOPICS

  • Customer Experience (5)
  • Start Up (11)
  • Digital (16)
  • Agency (17)

RECENT POSTS

Featured
Nov 19, 2014
Focus, Simplify, Act
Nov 19, 2014
Read More →
Nov 19, 2014
Nov 17, 2014
energy, Management, Leadership
On being driven
Nov 17, 2014
energy, Management, Leadership
Read More →
Nov 17, 2014
energy, Management, Leadership
Nov 10, 2014
energy, Leadership, Management, Meetings
Why you should start your meetings with good news
Nov 10, 2014
energy, Leadership, Management, Meetings
Read More →
Nov 10, 2014
energy, Leadership, Management, Meetings

Powered by Squarespace