The customer experience will drive all efforts within an organization. The world is shifting from a broadcasting, top down, product pushing approach to a customers first, listen then build, let us as business and customer work together approach. The customer experience will be the pivot on which this turn happens.
I help brands and customers interact with each other through static, interactive, and human touch points. I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable.
I lead the Singapore office of Edge Asia
I help brands and customers interact with each other.
I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable. I lead growth for Aleph-Labs.
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