Inspiration
Digital
Social
- Christopher Carfi - The Social Customer Manifesto
- Dachis Group - Social Business Design
- David Armano - Logic+Emotion
- Stefano Maggi - Digital Ingredients
- Harish Kotadia - Social CRM and Analytics
- Mashable
Customer Experience
- Adaptive Path - Experience Design
- Experientia - Putting People First
- Bruce Temkin - Experience Matters