If our markets are based on trust. How can the financial industry keep people in check? We have seen the power of ubiquitous uncontrolled communication through the Arab Spring. What will stop people from doing the same for the financial industry, from organizing against "the man".
Only time will tell. But if this instance of a twitter rumour instigating a run on ATM's predicts anything, it shows that the consumer is back in the drivers seat. People are getting back into the drivers seat.
What is your company doing to be on the people's side?