The Era of the Social Customer
/A great little presentation on the social customer by Paul Greenberg.
Pay particular attention to the slides about advocacy. (42 onwards)
Find the original here.
I help brands and customers interact with each other through static, interactive, and human touch points. I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable.
I lead the Singapore office of Edge Asia
I help brands and customers interact with each other.
I look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable. I lead growth for Aleph-Labs.
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