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Experience Engineer

Designing shareable & remarkable experiences
  • Blog
  • Topics
    • Agency
    • Customer Experience
    • Digital
    • Start Up
  • Must Read
  • twitter
  • Antics
  • About Me
via flickr.com
via flickr.com

The Customer Journey (The Decision Ellipse) aka The New Funnel

April 26, 2012 by Erik Posthuma

An oldie but a goodie. Thanks to Brian Solis.

In Customer Experience, Digital Tags Loyalty
← President vs Congress. An awkward dialogue.Consumer Trust In Traditional Media Ads Fall, While Confidence In Mobile, Social And Online Rise (Via @nielsen) →

I help brands and customers interact with each other through static, interactive, and human touch points. Look especially at the crossing of online - offline, focusing on what makes a customer experience shareable & remarkable. I lead the Singapore office of Antics - Digital Creative Agency

Occasionally a blogger, but mostly I work. You can find me on Twitter, Google+,  LinkedIn, Quora, Slideshare and more. But let's keep it at those.

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